About the client
Gremi Personal is a company that provides comprehensive business services in the field of workforce supply across Poland. Their team of experts has many years of experience in recruiting foreign employees, especially from Eastern Europe.
Gremi Personal partners with more than 600 recruitment agencies in Ukraine and has its own database of over 120,000 candidates. Every day, the company ensures the placement of around 200 new employees, responding quickly to client needs. The company’s goal is to deliver the highest-quality recruitment service on the Polish market.
Request and context
The training brought together 16 participants: the company’s Vice President, department directors, and the HR team (talent partner, HRBP, and others). The participants were already running team meetings and workshops but wanted to strengthen their facilitation skills to do it more consciously, effectively, and professionally. The request covered both strategic and operational meetings, which are part of their daily work.
Training format
● Format: blended — online (60%) + offline (40%)
● Duration: 3 weeks, total of 22 hours
● Structure:
– 4 online modules (3.5 hours each): theory, design, facilitation tools
– 1 offline module (1 full day): hands-on practice
● Number of participants: 16
● Target audience: extended management team + HR function
Program
Online module 1. “BASICS”: The fundamentals of facilitation
● What facilitation is — its boundaries and possibilities● Universal elements of facilitation for any type of meeting● Facilitator’s demo using the “Trailer” tool● Facilitator’s values: creating an atmosphere of trust, creativity, and safety● The leader as a facilitator: balancing expertise and neutrality● How facilitation differs from coaching, moderation, and consulting
Homework: video lesson on the functionality of the online platform MIRO (30 min)
Online module 2. “ARCHITECTURE”: Designing a session agenda
● 7-step workshop structure: logic, sequence, and purpose
● Creating two workshop agendas tailored to the team’s current needs
● Formulating focus questions for each stage
● Presenting the agendas and receiving constructive feedback
Online module 3. “TOOLS”: for alignment, synchronization, and brainstorming
● Tools for opening a session: “Trailer” and “Metaphor”
● Creative thinking techniques
● “Open Idea Collection” tool
Homework: video lesson with a step-by-step guide for the “Open Idea Collection” tool (30 min)
Online module 4. “TOOLS”: for decision-making and turning ideas into projects
● “Idea Gallery” tool
● Decision-making methods (majority vote, levers, criteria, lobbying, final word)
● Features of voting in large teams
Homework: video lesson with a step-by-step guide for the “Idea Gallery” tool and the functionality of the online platform Mentimeter (60 min)
Offline module 5. Live Facilitation Practice
The final module focused on hands-on practice. The team gathered in a training room to:
● Learn how to adapt the facilitation tools studied online to an offline format
● Run workshops in 2 groups based on the created scenarios: six participants took turns facilitating in a supportive environment and received constructive feedback from the trainer and peers
● Explore facilitation tools for reflection after exercises and for closing the workshop